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krisrodriguez198
Level 1

I paid for quickbooks on the 3rd but my account says I need to subscribe. I'm not sure whats going on.

 
1 Comment 1
MaryJoyD
QuickBooks Team

I paid for quickbooks on the 3rd but my account says I need to subscribe. I'm not sure whats going on.

Let's check your subscription, @krisrodriguez198

 

You can go to your Account and Settings to check your account status. 

 

Follow the steps below:

  1. Go to the Gear icon (), then select Account and Settings.
  2. Click the Billing Subscription tab and select View Payment History hyperlink.

Here's more information on how to manage your payment and subscription in QuickBooks Online: Update your billing and subscription info in QuickBooks Online

 

The Community always has your back, so let me know if you need anything. We're always here to assist. 

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