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Level 1

I reached out 3 weeks ago about the live bookkeeper feature and was told a specialist would contact me. No one has called or emailed me. How do I get some assistance?

 
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QuickBooks Team

I reached out 3 weeks ago about the live bookkeeper feature and was told a specialist would contact me. No one has called or emailed me. How do I get some assistance?

You can reach them through Chat or set a time talk to them, @woodlandcampgrou.

 

When you schedule an appointment, you should receive a confirmation that your appointment is booked.

 

Here’s how to schedule an appointment:

  1. Go to Live Bookkeeping at the left menu and select Schedule my appointment.
  2. Provide all the necessary information.
  3. Set an appointment time.
  4. Once you’re done, you’ll see a confirmation that your appointment is booked.

To message your bookkeeping team:

  1. On your Live Bookkeeping menu select Send a message.
  2. From here, a chat window will appear.

You can now start messaging your team.

 

Here’s more information about the common questions about QuickBooks Live Bookkeeping feature: QuickBooks Live Bookkeeping FAQ

 

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