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Join nowGood day, @gregyokell,
Yes, that is correct. Immediately after submitting the Direct Deposit payroll, paystubs will also be uploaded to QuickBooks Workforce. They will then get an email notification telling them that their paychecks are now available.
This, however, does not indicate that their paychecks are sent to their account. The system always follow the paycheck date for Direct Deposit postings.
Employers can opt to prevent employees from seeing their paycheck info before payday by updating the WorkForce preferences. See this article to learn more about QuickBooks WorkForce and its setup: Set up QuickBooks Workforce for your QuickBooks Desktop.
Let me know if you have other questions about this topic. I'm always here to provide further assistance any time. Have a nice day.
How do I update the Workforce preferences? I read the article and followed all the links but there is no mention of preferences.
How do I update Workforce preferences? I read the article and followed all the links but there is no mention of preferences that I came across.
Good day, gregyokell.
The option to update the QuickBooks Workforce's Preferences is currently unavailable. Our product engineers are always on the lookout for ways to give you the best experience in using our payroll portal.
I'll take note and send this directly to them. They'll be able to discuss and put this to work in the future.
You might want to check out our QuickBooks blog for product updates and announcements.
To manage your payroll account in QuickBooks, you can visit our Payroll and workers page for reference.
Reach out to us if you have any other concerns. Have a good day.
I have this same problem but I also found my employees get the notification that they have a new paycheck before I have even completed running payroll. I discovered this when i made an error between two employees checks in shorting one and adding this amount to the others since they were side by side in my employee list. I had not even finished submitting my payroll and was reviewing my payroll and had caught the error and was working on fixing it when the one employee called me about there "short" paycheck. I would like to be able to not have them receive these notices until I have at least hit the "submit payroll" button but even better not till payday or at least the day before.
Hey there, @theacguytampabay.
As mentioned by my colleague above, the ability to update the preferences is currently unavailable. We have submitted product feedback to our developer team, so this could be considered in a future update.
I'll be sure to take note that you are also having this same issue, and you'd like to have your employees be notified once you select submit payroll. Please note: This doesn't indicate that their paychecks are sent to their account. Only the paychecks are now available.
Please don't hesitate to let me know if you need additional help. You can always reach out to us here in the Community anytime you have questions or concerns. Take care!
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