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yvonne19
Level 1

I see confirmation that employees were paid and should have money today but it's not deposited yet. What do I do?

 
Solved
Best answer May 01, 2021

Best Answers
DivinaMercy_N
Moderator

I see confirmation that employees were paid and should have money today but it's not deposited yet. What do I do?

Hi, @yvonne19.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

 

As always, feel free to post here again if you have any other QuickBooks-related concerns. I'll be right here to lend a helping hand. Take care always. 

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1 Comment 1
DivinaMercy_N
Moderator

I see confirmation that employees were paid and should have money today but it's not deposited yet. What do I do?

Hi, @yvonne19.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

 

As always, feel free to post here again if you have any other QuickBooks-related concerns. I'll be right here to lend a helping hand. Take care always. 

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