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userdanielarnold5863
Level 1

I signed up for QuickBooks for three months at $12.something a month. I just got an email saying I was charged $26.80 for QB. Is this normal?

 
2 Comments 2
Adrian_A
Moderator

I signed up for QuickBooks for three months at $12.something a month. I just got an email saying I was charged $26.80 for QB. Is this normal?

We'll have to verify the email you've received, userdanielarnold5863.

 

I recommend reaching out to our Phone Support team. We have agents there that can take a look at your account and verify why you're charged with $26.80.

 

Here's how you can contact them:

 

  1. Click the ? Help button.
  2. Enter, Talk to a human.
  3. Enter, I got an email saying I was charged $26.80 for QuickBooks.
  4. Select I still need a human.
  5. Click Contact us.

 

I've also added a reference that talks about the charges on your credit card: Understand Intuit charges on your credit card or bank statement.

 

Feel free to leave a Reply if there's anything that I can help. Stay safe!

Fiat Lux - ASIA
Level 15

I signed up for QuickBooks for three months at $12.something a month. I just got an email saying I was charged $26.80 for QB. Is this normal?

@userdanielarnold5863 

Your discounted period might be over and now you have to pay with the regular rate. You may open a new QBO account with the same email address and migrate from current one.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

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