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lisa93
Level 1

I used e-file for our 1099's this year. However, multiple vendors have reached out to let me know that QB sent them 2018 1099's. I am completely stumped. Please help!

 
4 Comments 4
JonpriL
Moderator

I used e-file for our 1099's this year. However, multiple vendors have reached out to let me know that QB sent them 2018 1099's. I am completely stumped. Please help!

Hello @lisa93,

 

We have received several open cases from other users, like you, whose contractors are receiving the 2018's 1099 instead of the one you filed which are the 2019 1099-MISC forms.

 

I'd recommend contacting our Customer Care Support so someone can pull up your account, securely, and investigate the root cause of this matter. He/she will also create a case ID that is associated with your account and will be submitted to our engineers for further research.

 

To do so:

  1. Go to Help.
  2. Tap Contact Us.
  3. Enter 1099 Form with the incorrect year in the What can we help you with? field.
  4. Click Let's talk.
  5. Select Get a callbackChat, or Call us.

But I've got you a way around, you may want to consider manually printing your 1099-MISC forms and mail it directly to your contractors.

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'm always around happy to help.

lisa93
Level 1

I used e-file for our 1099's this year. However, multiple vendors have reached out to let me know that QB sent them 2018 1099's. I am completely stumped. Please help!

I do not want to print them all. That is why I chose that option. I have asked for a call back so hopefully someone will be able to help me. Thank you for your reply. 

Warmly, 

Lisa Woods

lisa93
Level 1

I used e-file for our 1099's this year. However, multiple vendors have reached out to let me know that QB sent them 2018 1099's. I am completely stumped. Please help!

I just spent over an hour on the phone with Quickbooks and they have no idea how to help me. Any suggestions for who specifically can help with this?

KlentB
Moderator

I used e-file for our 1099's this year. However, multiple vendors have reached out to let me know that QB sent them 2018 1099's. I am completely stumped. Please help!

I've read your post above, Lisa.

 

I checked our records here and found out an investigation about this issue. As of the moment, our engineers are working hard to fix this as soon as possible.

 

I recommend giving us a quick call. This way, we can add your account details to the list of affected users. You can also provide this INV Number: 40182 to our phone supports. We'll be sending you an update via email once this issue is resolved.

 

Here's how to contact support (if you don't have it handy anymore):

  1. In your company, go the Help icon then choose Contact Us.
  2. Type "Incorrect year in 1099 Form" under the What can we help you with section, then hit the Let’s talk button.
  3. Scroll down to select the Get a callback option, then enter your contact information.

You can check our support hours and contact us at a time convenient to you.

 

I'll also share any updates we have from our engineers to keep this thread updated. Please let me know if you have any other questions or concerns. I'm always here and ready to help.

Need to get in touch?

Contact us