I've filed our Texas unemployment tax online through the TWC website since the payment due was different from what Intuit has. How do I mark as filed and paid?

Hey there, @kristin-louisglo.

Let me provide you the steps on how to record a tax payment made outside Intuit. 

Recording these payments depends on the payroll subscription that you use. If you're using QuickBooks Online Payroll Core, Premium, or Elite, you can follow these steps to record your tax payment:

1. Go to Taxes and select Payroll Tax.
2. Click the Payments tab.
3. Review the payments listed and locate the tax you want to record a payment for.
4. If the payment is listed, choose the option Mark as paid then select Yes, mark paid. 

Please take note that this will be a non-posting transaction. It will not affect the bank register, but it will clear the taxes from showing due and record the deposits.

If you're using the QuickBooks Online Payroll Enhanced, follow the steps in this article to record your tax payments:  How to enter tax payments made outside QuickBooks.

Additionally, you can run some payroll reports in QuickBooks. This way, you can get a closer look at your business's finances and view useful information about your business and employees.

I'm just a reply away if you have other questions with the QuickBooks Online Payroll. Just add the details of your concerns in this thread and I'll help you out.

Hi Customer, @kristin-louisglo.

Hope you’re doing great. I wanted to see how everything is going about the marking tax as filed issue you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!

I followed your instructions, when selecting mark as paid I get a window saying tax has already been paid and to contact us. There are 2 entries one for $.45 and $.75. I just need to clear these, I am fully paid with Texas tax already. There is no option to select Yes, mark as paid. I cannot file my 940 on this software until this is cleared up.

Thanks

Nice to have you joined this thread, @DocMag.

I appreciate you for going through the steps shared by my colleague above. I want to ensure you'll get the right support available so you can file your 940 seamlessly.

Allow me to direct you to our support team so this gets sorted out right away. There, one of our live agents can securely look into your account and check why you're unable to select the Yes, mark as paid option. They can also provide additional troubleshooting steps to resolve this and aid you in clearing those entries.

To reach out to them, please follow these steps:

1. Go to the (?) Help icon.
2. Select the Search tab.
3. Click Contact Us.
4. Enter a brief discussion of your concern and click Continue.
5. Select either Chat with us (if you preferred messaging) or Give us a call.

You can also see this article for more details and ensure to check their support hours to know when agents are available: QuickBooks Online Support. 

Once everything is in place, you can refer to the steps outlined in this article in efficiently filing your 940: Pay and file payroll taxes and forms in Online Payroll.

Please feel free to shoot comments below if you have any other concerns or questions about payroll forms. I'm always here to help you in any way I can. Have a good one!

how do you do this in Enterprise Desktop Enhanced payroll?

Thanks for joining this thread, tara1.
 

You can enter tax payments that have already been paid from your payroll setup window.
 

Here's how:

1. Access the Payroll Setup Interview and proceed to step 5 (Year-to-Date Payrolls), then hit Continue.
2. If your company has issued pay checks this year, choose Yes.
3. Press Continue.
4. On the screen, click Edit in your Tax Payments section.
5. Print the Tax Payments Checklist and consult with your accountant before proceeding. If you're in need of an accounting professional, there's an awesome tool on our website called Find an Accountant. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.
6. Use the arrow next to which quarter you'd like to enter payments for.
7. Once a quarter's selected, your window will open all taxes owed within that quarter. There will be three columns; QuickBooks - Calculated Amount, Total Amount You've Already Paid, and Balance Remaining. Enter the payments you've made on this screen.
8. Once all payments are entered for a quarter, choose another quarter and repeat the process if necessary, until all tax payments have been entered appropriately.
9. Select Done Entering In Tax Payments.

I've also included a detailed resource about entering tax records which may come in handy moving forward: Enter historical tax payments

If there's any additional questions, I'm just a post away. Have a wonderful day!

Good morning!

I am having this exact same issue! I am on Quickbooks Desktop via RightWorks. 

I've attempted a Liability adjustment, however the TX Unemployment still shows as unpaid and also for a different amount than I paid on the TWFC website.

I can assist you with accurately recording tax payments in QuickBooks Desktop Payroll, @WilliamLee2024. 

To keep a record of your past tax payments, you can use the payroll setup window available in QuickBooks Desktop (QBDT). This information helps QBDT calculate the outstanding amount that you owe to federal and state agencies accurately. You don't need to create a liability adjustment manually. Instead, I suggest deleting it to maintain precise records.

Here's how:
 

1. Access the Payroll Setup Interview.
2. Proceed to step 5 Year-to-Date Payrolls.
3. Select Continue.
4. If your company has issued paychecks this year, choose Yes and select Continue.
5. On the next screen, you will have three choices: Paychecks, Tax Payments, and Non-Tax Payments. Select Edit on Tax Payments.
6. If you need to enter historical paychecks, see Enter historical payroll data in QuickBooks Desktop Payroll.
7. Print the Tax Payments Checklist. And consult with your accountant before proceeding.
8. Select the arrow next to the quarter you would like to enter tax payments in.
9. When a quarter is selected, the window will open all taxes owed within that quarter. There will be three columns: QuickBooks - Calculated Amount, Total Amount You've Already Paid, and Balance Remaining. Enter the payroll tax payments you've made.
10. Once all payments have been entered for a quarter, select the next quarter and repeat the process until all tax payments have been entered.
    • If no tax payments have been made, Total Amount You've Already Paid should be empty and columns one and three should match. If they do not match there may be issues when the prior payroll was entered. Which will need to be addressed and corrected before continuing.
    • Once the payments are entered, balances in Balance Remaining may need to be paid.
11. Select Done Entering in Tax Payments when you have completed entering payments.

I've included an article that will help you customized reports in QuickBooks Desktop: Customize reports in QuickBooks Desktop.

I am here to assist you with any questions you may have regarding QDT Payroll. Please feel free to add any details about your concerns in this thread, and I'll do my best to help you out.

Thank you so much for the assistance.

Those steps did not seem to correct the issue. 

I filed and paid the TX Unemployment tax through the TWC website, and due to a previous overpayment had a credit, rendering the payment only $49.33.

However in Quickbooks Desktop, it shows a payment of $102.38 still due. I have tried everything to clear this tax liability, and it shows 9 days remaining to pay it.

Thank you in advance for any suggestions!

Thank you so much for the assistance.

Those steps did not seem to correct the issue. 

I filed and paid the TX Unemployment tax through the TWC website, and due to a previous overpayment had a credit, rendering the payment only $49.33.

However in Quickbooks Desktop, it shows a payment of $102.38 still due. I have tried everything to clear this tax liability, and it shows 9 days remaining to pay it.

Thank you in advance for any suggestions!

Thanks for getting back with the Community, WilliamLee2024. I appreciate your detailed information.
 

Since an incorrect tax liability amount is still showing after performing our recommended troubleshooting and adding all appropriate tax payments, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up the account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.
 

They can be reached while using QuickBooks.
 

Here's how:

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
    
2. Click Contact Us.
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.
4. Select We’ll contact you for a callback or Message Us to start an instant messaging session

Be sure to review their support hours so you'll know when agents are available.
 

If there's any questions, I'm just a post away. Have an awesome Friday!