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restructure
Level 1

I voided an employee check in QB. I need to void a 2nd paycheck and reissue to same employee but it says I had to contact you first to make adjustments

 
2 Comments 2
ReymondO
QuickBooks Team

I voided an employee check in QB. I need to void a 2nd paycheck and reissue to same employee but it says I had to contact you first to make adjustments

Good day, @restructure.

 

If you're using the Direct Deposit feature in QuickBooks, the program will automatically recalculate your tax liabilities after a check is deleted or voided. 

 

Since you receive a prompt message, I'd recommend contacting our phone support to check if there are necessary adjustments you need to adjust. 

 

Here's how you can reach out to them:

 

  1. Click the Help menu in the upper-right hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Click Get help from a human or Contact Support Team.
  5. Select between Send a messageSchedule an appointment, or Get a callback.

Please check out our support hours to ensure that we address your concerns on time.

 

In case you've already made a tax payment, you may end up with an overpayment. Our system will automatically apply any overpayments toward future liability within the current quarter. See Resolve a tax overpayment for more info.

 

You're welcome to visit this thread again if you have questions regarding QuickBooks Online Payroll. I'm here to assist you. Enjoy your day.

ReymondO
QuickBooks Team

I voided an employee check in QB. I need to void a 2nd paycheck and reissue to same employee but it says I had to contact you first to make adjustments

Hi Customer, @restructure.

Hope you’re doing great. I wanted to see how everything is going about the paycheck issue you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!

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