Yes, I can guide you through the process of starting up your QuickBooks Payroll plan, Michel.
Please note that only the Primary Admin can subscribe the payroll plan. If you are primary admin and still cannot subscribe to plan. I highly suggest clearing your cache browser to remove excessive data build up that can impact QuickBooks Online (QBO) performance. After that, please try to subscribe again using the steps below:
Here's how:
- Log in to your QBO account.
- Go to the Payroll menu.

- Select the best plan based on your preferences.
- Enter the necessary billing information.

- Once done, click Subscribe.

For future reference on managing your employees in QBO, please browse these resources:
Comment on this thread if you need further assistance in activating your payroll.