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AR10
Level 1

import of payroll data into quickbooks online

Hello, 

I am in the process of transitioning from qb desktop to qb online. After importing files I processed a payroll for feb 1st prior to completing payroll setup. When i went to complete the payroll setup i found some old data in qb desktop came accross showing i had payroll in CA & WY. I had done some mock modeling for WY on my desk top but never processed any payroll. I am unable to remove WY from qb online without completing payroll set up but cannot complete setup without a WY state id number. I tried fixing on my desktop version and reimporting but cannot reimport without deleting the payroll I processed on feb 1st. I cannot delete the feb 1st payroll because the window to edit is now closed. Any ideas?

1 Comment 1
Kendra H
QuickBooks Team

import of payroll data into quickbooks online

Good afternoon, @AR10.

 

I'd be glad to assist you with fixing your payroll data in QuickBooks Online from Desktop.

 

Let's go ahead and check the employee information and make sure Wyoming hasn't been set as a home or work location. 

 

Here's how:

  1. Select Employees, then choose Employee Center.
  2. Double-click the name of the employee.
  3. In the Edit Employee page, click on the Payroll Info tab.
  4. Go to Done.

If everything looks fine there, you can also edit or remove work locations:

  1. Select Workers, then choose Workers.
  2. Click on the Employee's name that you want to change location.
  3. Go to the pencil icon in the Employment tab.
  4. In the Work Location drop-down, pick New Work Location.
  5. Choose OK. then Done.

However, if the steps provided above don't do the trick, I'd recommend calling into our QuickBooks Online Support team for further assistance on this issue.

 

If I can be of any additional assistance, please don't hesitate to let me know. Have a good one!

 

 

 

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