IRS Penalty Bills on Full Service Premium Payroll

Receiving an IRS Penalty Bill, even having a Premium Payroll Service, can create confusion, @LBtsp. I understand your feelings towards this situation, and I am glad you raised this concern promptly.

To acquire explanations and answers to your questions, I recommend contacting the QuickBooks Online (QBO) Payroll Team. It is crucial to review your account's tax payment history, and there are internal processes that need to be followed to resolve this issue.

They can also confirm if the recent changes to automated tax withdrawal are the reason you are experiencing this issue or not. Here's how:

1. Go to the Help (?) icon in the upper right corner of your account
2. Move to the Search tab and Contact Us.
3. Choose: What can we help you with? Either the Payroll or the Ask about something else box to specify it.
   
4. If you select " Ask about something else, enter your specific concern. Then, Continue.
5. If you pick Payroll, you will automatically be directed to How would you like to connect with us? Chat or Callback.
   

We are all ears if you have any additional queries or require further clarification about tax payments.

<span;>Support and tax notification dept has been a complete joke. I just spent the last two days on chat getting the run around. No one will tell me if the problem is resolved so I can stop paying penalties! This is what I pay you for!

<span;>The tax notification dept took soo long to respond to my first bill that the IRS sent me a certified letter of intent to levy my property. When they did respond, want to take a guess of what the resolution finding was?

<span;>I cannot for the life of me get someone on the phone that's actually filing my taxes! Absolutely infuriating at this point. Today I was told by the agent that she has audit logs that someone made a change but she can't tell me who or share those with me, what???!! This is my account that I am paying for how do you have access to different audit logs then I do???!! And I am the only one on the account and I know with 100000% certainty that I did not change anything I didn't even know it was an option until today.

<span;>I just want to know why this keeps happening and how you can fix it?! Why did this suddenly start happening after you changed when you take out the tax funds?

<span;>And while you keep giving me the run around I keep paying the penalties!</span;></span;></span;></span;></span;>

<span;>Support and tax notification dept has been a complete joke. I just spent the last two days on chat getting the run around. No one will tell me if the problem is resolved so I can stop paying penalties! This is what I pay you for!

<span;>The tax notification dept took soo long to respond to my first bill that the IRS sent me a certified letter of intent to levy my property. When they did respond, want to take a guess of what the resolution finding was?

<span;>I cannot for the life of me get someone on the phone that's actually filing my taxes! Absolutely infuriating at this point. Today I was told by the agent that she has audit logs that someone made a change but she can't tell me who or share those with me, what???!! This is my account that I am paying for how do you have access to different audit logs then I do???!! And I am the only one on the account and I know with 100000% certainty that I did not change anything I didn't even know it was an option until today.

<span;>I just want to know why this keeps happening and how you can fix it?! Why did this suddenly start happening after you changed when you take out the tax funds?

<span;>And while you keep giving me the run around I keep paying the penalties!</span;></span;></span;></span;></span;>