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user71445
Level 1

Is anyone else experiencing issues with their payroll?

My payroll says processed but none of my team got paid
Solved
Best answer April 30, 2021

Best Answers
BettyJaneB
QuickBooks Team

Is anyone else experiencing issues with their payroll?

Hi there, @user71445.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts.

 

The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

 

I'm just a few clicks away if there's anything else you need. I'll ensure you're all set. Wishing you all the best in everything that you do.

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1 Comment 1
BettyJaneB
QuickBooks Team

Is anyone else experiencing issues with their payroll?

Hi there, @user71445.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts.

 

The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

 

I'm just a few clicks away if there's anything else you need. I'll ensure you're all set. Wishing you all the best in everything that you do.

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