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mmobrien
Level 1

Is anyone else having issues accessing the Quarterly payroll forms on QB Online?

 
1 Comment 1
KlentB
Moderator

Is anyone else having issues accessing the Quarterly payroll forms on QB Online?

Thanks for reaching out to us, mmobrien.

 

Did you receive any error messages upon accessing the forms? Any additional information will be greatly appreciated.

 

If you get the message "This form will be available soon. Please check back later." This means the forms are being updated and will be available after the preparation is complete. Here's the latest update and list of the blocked forms: Forms unavailable (blocked) - Federal and State Forms.

 

Generally, when a user encounters unexpected behavior, like a report not generating, we can perform basic browser troubleshooting to fix the issue. It could be that  the stored cache or an outdated browser is the reason why you're having issues accessing the forms. 

 

We can start by opening a private window and use it to access QBO. You can press Ctrl + Shift + N for Google Chrome or Ctrl + Shift + P for Mozilla Firefox and Internet Explorer. Once done, let's try to access your quarterly forms. If it's working fine, we'll have to go back to your regular browser and clear the cache to eliminate the junk files.

 

If you still encounter the same issue, you can use other supported browsers. It could be that the one you're currently using right now has a temporary problem with QBO. 

 

I've included an article that will guide in filing your quarterly tax forms.
  
Let me know how it goes in the comment section, as I want to ensure that you can access your payroll forms.  

 

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