Is it possible to go back and submit payroll that did not save to the system?
Good morning, @maythomas.
Thanks for reaching out to the Community for support. I'm happy to help you submit the missed payroll.
To clarify, do you pay your employees through a paper check or direct deposit? If you're using paper checks, then you can create an unscheduled payroll check. You can create unscheduled checks for the current pay period back to pay periods dating six months ago. The only available check dates are dates that fall after your last check date and before your next payday. This is so your payroll taxes are error-free.
I've included some steps to create an unscheduled payroll check below using QuickBooks Online Payroll.
Go to the Workers or Payroll menu, then hit Employees.
Click Run payroll. Locate the employee you want to pay, and then tap Create another check.
Enter the employee's compensation, including any salary adjustments, vacation or sick hours, and other payment types.
Confirm both the pay period and check date.
Select Preview Payroll, and then hit Submit payroll.
If you haven't done so, handwrite or print the check and give it to the employee by the check date.
However, if you use direct deposit, I recommend contacting our Payroll Support Team. Our payroll support can review your account in a secure environment and provide you more details to correct the missed payroll.
Please let me know if you have any questions or concerns. You can reach out to the Community at any time. Take care and have a fantastic day!