Is Oregon Family Leave deduction still broken?

It's a pleasure to see you here in the Community, @Henkaz. Allow me to provide some updates about OR - Paid Fam Med Leave payroll item in QuickBooks. 

Make sure to download and install the latest payroll update before you start. When you pay your employees or if you add any new Oregon employees, the Add Item Wizard for the new Paid Leave Oregon Company and Employee items will start.

Then, enter or change your employee or company percentage. 

1. Proceed to Employees, and choose Employee Center.
2. Double-click your employee.
3. Click Payroll Info.
4. Select Taxes, then select the Other tab.
5. Choose the OR - Paid Fam Med Leave Co. In Co. Portion Rate, enter your business rate (no decimals). Example: 40.
6. Select OR - Paid Fam Med Leave Emp. In Emp. Portion Rate, enter your employee rate (no decimals). Example: 60.
7. Click OK twice.
8. Repeat steps 2 - 7 for each covered employee.

Once done, you can add your Paid Leave Oregon account number. Let me show you how:

1. Go to Lists, then choose Payroll Item List.
2. Double-click the OR - Paid Fam Med Leave Co item.
3. Select Next until you get to the Agency for the company-paid liability screen.
4. Enter your Oregon Business Identification Number (BIN).
5. Click Next and verify your rate.
6. Select Next, then choose Finish.
7. Repeat steps 2 - 7 for the OR - Paid Fam Med Leave Emp. item.

For more details, you can check out this article: Set up Paid Leave Oregon. It also includes some insights into how the Paid Leave Oregon program works.

However, when you're still unable to enter the correct rate after getting the latest payroll tax table update, I'd recommend contacting our Assisted Payroll Customer Care team again. They can further investigate the cause of the issue and guide you with a fix.  

Additionally, I've attached some articles you can utilize to help manage your employee and payroll in QuickBooks: 

• Set up, change, or delete employee-paid payroll deductions
• Set up and manage payroll schedules

Click the Reply button below to update me on how it goes. If you have other payroll concerns, I'm just around to help. Take care always.

I don’t use QB Desktop.  Only Online version.  I see no way to “update” QB Online Payroll ... or is it constantly up to date (I would think).

Henryk

NO! It's still not working.  I am a week late paying my employees.

Jumping in to provide additional information about setting up Paid Leave Oregon in QuickBooks Online Payroll, Henkaz.

We continue to keep in touch with your state for any updates related to payroll. However, I haven't seen a new rate this year. To see the previous update, you can visit this page: Compliance Blog: Information on new taxes, state rate issues, and more! 

You may need to do it manually within your state website if QuickBooks doesn't support it. If there are changes to your employees' profiles, update the details within the Payroll section. For your reference, I've attached an article with detailed steps on the process in QuickBooks: Edit or change employee info in payroll.

Otherwise, I recommend contacting our QuickBooks Online Payroll Team. They may have the option to update this for you.

I'm also adding these articles in case you need to update a State Unemployment Insurance (SUI) rate and check the Paid Leave Oregon.

• Learn how to set up QuickBooks Payroll to track paid family and medical leave in Oregon.
• Learn how to update your State Unemployment Insurance (SUI) rate in QuickBooks Online Payroll.

Drop me a reply if you need a hand with managing payroll or the paid leave. The Community and I will be around to help you.

Responding to the email I received in response to my last posting ...

It’s a NEW TAX, not a new rate.  After trying to add it, it didn’t work and seems to have broken another functionality. I can’t add a Policy anymore.  I can’t edit or delete this one to try again.  It appears to be a software issue within the programming.  (I manage programming for a bigger company, so this seems like a logical opinion.) 

I would love to delete it and try to start over.  Can you get me there?

Henryk

Hello there, @Henkaz.

I'm here to make sure you'll be able to set up Paid Leave Oregon.

Unexpected system activity frequently results from problems with the browser. Sometimes the cache files stored by the regular browser prevent frequently visited websites like QuickBooks from operating properly. Let's login using a private browser. Here's how to access incognito mode in some of the most commonly used web browsers:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Option + P

If it worked when using incognito, it's safe to say that it's being caused by the browser. We can isolate this by clearing your regular browser's cache and cookies. 

In case the issue still persists even when using a private window, we'll initially have to try switching to another browsing application. Here's a list of supported browsers:

• Google Chrome
• Mozilla Firefox
• Safari 11 or newer

Furthermore, I also recommend contacting our Customer Care Support Team for an in-depth evaluation of your issue. They have the necessary tools to look at your account securely and find the root cause of this unusual behavior. Be sure to check their support hours to get assistance on time.

Running reports to view your payroll data, business finance and other useful information about your business and employees is necessary for businesses like yours. To guide you on how to access these reports, refer to this article: Run payroll reports in QuickBooks Online Payroll.

If you have additional questions regarding Paid Leave Oregon and any other payroll-related concerns, just leave a reply below. It's always my pleasure to be of assistance. Take care!