Is somebody else having issues exporting the 941 federal tax payment?

It's a pleasure to assist you today, lopez granite installations.

First of all, may I ask if you encounter an error message when trying to export transactions from Online to Desktop for Mac? I appreciate any extra information you can give and it will help me isolate the issue and provide the best solution.

For now, let me share this resource for fix different scenarios encountered when exporting data: QuickBooks Desktop export troubleshooting (Mac, IIF, & One-Click).

I'll leave you with this guide to know more about QuickBooks Desktop for Mac: QuickBooks Desktop Mac 2021 User’s Guide.

Keep me posted if you have other concerns managing your data in QuickBooks. I'll be more than happy to help you further. Have a wonderful day!

Hi Charis, there is not errors at all. the system says the transactions were exported but I don't see it anywhere.

I'm determined to ensure you can view your exported data, lopez granite installations.

Missing data when exporting your 941 federal tax payments is usually caused by the incorrect account names entered in Online Payroll. To rectify this, I'd recommend following these steps:

To start, let's check if there's a new account created. The import will create a new one if it won't appear in the list.

If a new account was created, we'll have to delete it. Then, update the Export Preferences in Online Payroll to select the correct one to use. After that, we can re-export the data.

Also, let's open the IIF export file to verify it contains the information. If it's blank, I encourage clearing the browsing cookies to resolve this. Otherwise, make sure to select the correct date ranges and import the latest payroll .iif file and not a duplicate or an older import file.

For more details, please check out this article: QuickBooks Desktop Export Troubleshooting.

In case none of these fixes the problem, I'd recommend contacting our QuickBooks Payroll Team. They're equipped with tools to help you successfully export the data.

Additionally, I've added these QuickBooks Desktop Mac User's Guide files to help you manage the program and ensure accurate tracking. You can browse the version that you're using:

• QuickBooks Desktop Mac 2021 User’s Guide
• QuickBooks Desktop Mac 2022 User’s Guide

Please update us if you have additional questions about migrating your tax payments. I'm always here to assist you. Keep safe!

hello I still need help with this,I deleted al the incorrect bank accounts and tried different names on Core Payroll for exporting but still QB is creating duplicate accounts, any phone number that I can try?

Thanks for the update, @lopez granite installations.

I can see the urgency of getting your exporting issue resolved. Let me help route you to the best support who can investigate this matter and provide the appropriate fix so you can manage your tax payments and payroll transactions accordingly.

Since your exporting issue continues (QuickBooks creates duplicate accounts), even after deleting all the incorrect bank accounts, I encourage you to reach out to our Payroll Care team. The Community is a public forum, and we'll need to collect some personal information to pull up your account. They can create a case to further investigate your exporting concern and guide you with a fix. Here's how:

1. Sign in to your QBO company.
2. Go to the Help (?) menu.
3. Select the Search tab.
4. Click the Contact Us button.
5. Enter a brief description of your concern in the What can we help you with? field.
6. Select Continue.
7. Choose a way to connect with us (Send a message or Get a callback).  

Once everything is all set, you may also want to check out these articles as your reference to help you with some troubleshooting steps to complete your exporting tasks and guide you on how to import your data into QuickBooks for Mac: 

• QuickBooks Desktop export troubleshooting (Mac, IIF, & One-Click)
• Import data into QuickBooks for Mac

You can keep me posted on how it goes in the comments below. If you have other exporting and payroll concerns, I'm always ready to help. Take care, and I wish you continued success, @lopez granite installations.

Hi,

I'm having issues exporting after I've processed payroll.  Is that what you are experiencing?  

I tried exporting, and it seems to be going through smoothly, @JCD901. I'm here to ensure you can do it on your end as well.

Long-term cache storage can sometimes lead to issues with your browser. I recommend running through some basic troubleshooting steps to see if the problem is with your browser.

Start by opening a private window and logging in to your QuickBooks Online account. The shortcut keys to open it are listed below:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If it works, you'll need to return to your main browser and clear the cache. By doing this, unusual browser behavior will be less likely in the future.

If not, try using a different compatible browser.

Once everything is in order, feel free to read this article to know more about keeping track and handling payroll transactions: Run and customize payroll reports in QuickBooks Online Payroll.

You can always get back to us by leaving a comment below. We're here 24/7 to answer your queries about payroll or QuickBooks as a whole. Take care!