cancel
Showing results for 
Search instead for 
Did you mean: 
sales110
Level 1

Is something wrong with my setup if pay team/run payroll button doesn't work, just loads the page again?

 
1 Comment
MaryLurleenM
Moderator

Is something wrong with my setup if pay team/run payroll button doesn't work, just loads the page again?

Hello there, sales110,

 

We received reports on some customers who experienced the same error. Our product engineers are still working to get this resolved.

 

They've already created an investigation, you can provide INV-39348 when you contact our QuickBooks support. I recommend reaching out to them so you will be added to the list of affected users.

  1. Click the Help icon.
  2. Select Contact Us.
  3. Enter INV-39348, then click Let's talk.
  4. Select from Start a message or Get a callback.

We appreciate your patience and understanding on this matter.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up