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kevin-f3c
Level 1

Is there a way to correct incorrect GPS location info on a logged mileage trip?

 
1 Comment 1
Candice C
QuickBooks Team

Is there a way to correct incorrect GPS location info on a logged mileage trip?

Good Afternoon, @kevin-f3c

 

I can help you out with correcting your QPS location info on a mileage trip within QuickBooks. To better assist you with this issue, can you provide me with what operating system you're using? (Mobile app or browser) After researching if you could change the GPS location within QuickBooks, I've discovered there isn't a way  to do so at this time. However, you can contact our Customer Support Team so they can look further into your account to see why the location is wrong. Here's how: 

  1. Go to the Help icon. 
  2. Click Contact Us at the bottom. 
  3. Give a brief description of the issue and press Continue
  4. Pick which resource you'd like to use to contact our Support Team. 

Don't forget to keep us updated here in the Community. I want to make sure that you're able to get this issue resolved. 

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