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Level 1

Is there a way to set time zone for the Quick books online?

 
15 Comments
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Moderator

Is there a way to set time zone for the Quick books online?

Hi lakmsn,

 

We don't have a setting in QuickBooks Online where you can set the time zone. However, you can change the computer's date and time settings. QBO's time will depend on the what you've set up on your computer.

 

Here's how to change your computer settings:

  1. In the Windows menu, select Control Panel
  2. In the Windows Notification Area, select Date and Time Settings.
  3. Adjust time and save. 

Don't hesitate to come back with more questions. 

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Level 2

Is there a way to set time zone for the Quick books online?

I have this same issue and my time and time zone are correct on my pc.  Running any reports are showing in GMT time zone and I am in central.  Today is June 12th but when running reports and Today is selected it pulls in June 11th which was yesterday.

 

Is there a way to correct this in QBOA?

 

CMCTax Guy

 

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Moderator

Is there a way to set time zone for the Quick books online?

I can clarify this for you, CMC Tax Guy.

 

QuickBooks Online servers record the dates and time in Greenwich Mean Time (GMT). When running reports, QBO interprets the time based on the time zone of our server which happens to be GMT.

 

That answers your concern about the time zone on the report. If you have other concerns, just let me know.

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Level 2

Is there a way to set time zone for the Quick books online?

Thanks for the reply and clarity. 

 

Unfortunately not the answer I was hoping to hear but will have to work with it.  Thankfully using "custom" dates works.  Hopefully this is something Quickbooks can improve on so accountants like me or in CST can run reports to capture same day transactions or activities by just selecting the "Today" period.  

 

Again, Thanks!

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Level 1

Is there a way to set time zone for the Quick books online?

I am in Eastern time zone, my computer is set correctly, but Quickbooks shows Pacific time. Why? If you are in GMT why does mine show Pacific? 

Highlighted
Level 1

Is there a way to set time zone for the Quick books online?

So, since I am in Eastern, you are in GMT, my computer is set correctly, why does mine show Pacific?

Highlighted
Level 1

Is there a way to set time zone for the Quick books online?

Mine has just started doing this, too. I am in Central, but my reports are appearing in Pacific. How can I change this?

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QuickBooks Team

Is there a way to set time zone for the Quick books online?

I have a solution that you can try, revholt.

 

The time zone in QuickBooks Online is dependent on your computer's settings. You can update the information by following these steps:

 

  1. In the bottom-right of your computer screen, right-click on the time and select Adjust Date/Time.
  2. window will open. On the left panel, select the Date & time tab.
  3. Under Change date and time, click Change. ...
  4. Enter the time and press Change to update it.

Once done, sign out from your QuickBooks Online account and sign in again to refresh the settings. Then, run a report and check the time zone.

 

I'm adding this article for more details: Run reports in QuickBooks Online.

 

Please keep me posted if you have any additional questions. I'm always here to help. Thanks.

Highlighted
Level 1

Is there a way to set time zone for the Quick books online?

My computer's settings are already correct. The time displayed in the report does not match the time on my computer.

Highlighted
Level 1

Is there a way to set time zone for the Quick books online?

My computer is already set to the correct time and time zone. The time displayed in the report does not match the time on my computer.

Highlighted
QuickBooks Team

Is there a way to set time zone for the Quick books online?

Hey there, @revholt

 

Thanks for reaching out to the Community. 

 

To clarify, have you checked your account settings to ensure you have the correct address in QuickBooks Online? Having the incorrect address can cause this issue. Allow me to show you how to check this below. 

 

1. Hit the gear icon and choose Account and Settings

 

 

2. Scroll down and find Address. Check if it's correct. If not, click on the pencil icon to the right of the screen. 

 

 

However, if your address is correct, I recommend contacting our technical support team. They have the tools to review your account in a secure environment and investigate this issue further. 

 

Please let me know if there is anything else that I can do for you. You can always reach out to the Community any time you need a helping hand in getting back to business. Take care! 

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Level 1

Is there a way to set time zone for the Quick books online?

Thanks so much for answering me. I have contacted support several times over the past several years for various questions and nobody has ever gotten back to me, ever.  To answer your question, yes, the address is correct. I guess I'll just live with it, which I have been doing for a long time, anyway. I appreciate you reaching out to help me. Thanks again.

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Level 1

Is there a way to set time zone for the Quick books online?

Odd, you say they're set to GMT, I live in Eastern time, my Quickbooks is set to Pacific, and my computer has the correct time and zone.

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Level 1

Is there a way to set time zone for the Quick books online?

I have the Desktop version and my time and date show correctly in reports, but the time is wrong in sending my direct deposits.. it says it is past 5pm but it is only 3:44. This worked fine until today, now all my DD payroll will be a day late even though i submitted it on time.  How can i adjust this?

Highlighted
Moderator

Is there a way to set time zone for the Quick books online?

Thanks for joining the forum, alh66,

 

Normally, you must send us your payroll before 5 P.M., Pacific Time, two banking days prior to the paycheck date.This is to guarantee that your direct deposits process on time.

 

If you've missed the cut-off time, your payroll will process the next business day. This means your employees will get paid a day later.

 

In order to avoid this, there are things you need to look into. First, always check the time you will send DD checks. QuickBooks is using the time settings on your computer. If you're not using Pacific Time, use a timezone converter to ensure you don't go beyond the cut-off time. I'm adding the steps below to guide you on how to update your time and date settings:

 

For Windows 10:


1.    At the bottom-right of the screen, click on the time and select Adjust Date/Time.
2.    Turn on Set time automatically and Set time zone automatically in the Date & Time tab. If you don't want to turn them on, make sure to choose the correct Time Zone from the Time Zone drop-down menu.
3.    Close the Time & Language window.

 

For Windows 7, 8, & Vista:


1.    At the bottom-right of the screen, click on the time and select the Change date and time settings link.
3.    Make sure the date and time are correct, then hit OK.
4.    Click the Change time zone button.
5.    Choose the correct time zone, then click OK.
6.    Hit OK to close the Date and Time Settings window.

 

 

Next, review if the pay date falls on a weekend or a holiday. Please note that we do not process payroll during this time. Make sure to advance the payment to avoid late posting. Read this article to learn more: How do federal holidays affect my direct deposit?

 

This article will show the streamlined process of sending DD transactions to avoid any delays: Send payroll and direct deposit paychecks in QuickBooks Desktop Payroll

 

Let me know if there are other concerns you need help with. I'll be right here to help. Have a nice week ahead!

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