Is there any way to change my Primary Work Location? It is the weekend, and it is ridiculous to have to wait to talk to Monday for phone support to do it.

Yes, there's a way to change the primary work location in QuickBooks Online, flynn2.

I'd be glad to share the steps with so you no longer need to reach out to our phone support. Here's how:

1. Go to the Gear icon and select Payroll Settings.
2. Look for Work Locations under Company and Account and click on it.
3. Click the existing primary location to edit it.
4. Enter the new primary location.
5. Click Save.

Here's an article about this feature for more details: Set Up And Assign A New Work Location. 

Let me know if you need anything else. Enjoy your weekend.

Hi,

Thank you for the quick response. I appreciate it.

That being said, I already changed all of my employees to the new location. Is there any way to make that new location Primary, or am I supposed to just change that all back to the old location, then adjust it?

Hi,

Thank you for the quick response. I appreciate it.

That being said, I already changed all of my employees to the new location. Is there any way to make that new location Primary, or am I supposed to just change that all back to the old location, then adjust it?

Glad to see you again, flynn2.

For now, we're unable to make the new location as the primary one. 

You can only edit the existing primary location. Then, the update will automatically show in the employee's profile if they're assigned to that location. 

The Community is always here if you need anything else. 

Thanks Jeno, and sorry to resurface an old thread, but what if the new primary work location is in another state? how can that be changed? Editing it gives me an error message

any update on changing the primary location to one in another state?  there is no (visible, apparent) way to do this in QB online.