Keep getting this message, even though enrollment for electronic payment is set. ...Why can't I file this electronically? You must enroll for electronic payment.

Let's find out why you're unable to pay taxes electronically, elsin1.

You can use the e-service once the status of the enrollment is active. You'll receive an email once the payroll account is processed. Please browse this link for additional information: Setup E-File & Pay

To check the status of the electronic services enrollment, I recommend contacting our QuickBooks Online Payroll Team. They can pull up your account and verify this for you. They'll also check if there are additional steps you need to take for the enrollment.

Here's how to get in touch with them:

1. Go to Help (?).
2. Select Contact Us.
3. Enter your concern, then select Let's talk.
4. Choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

You can also refer to this link to know when to contact them: Payroll Support.

Once the e-service is active, you can start filing your returns in QuickBooks Online. 

Don't hesitate to leave a comment below if you need anything else concerning payroll. I'll be around to help you.