Welcome to the Community, joanna-studt.
Since some of your tax payments were paid late, I'd recommend getting in touch with our Customer Care Team. They'll be able to pull up the account in a secure environment and research this further with you.
They can be reached while you're signed in.
Here's how:
- Use your Help (?) icon.
- Choose Contact Us.
- Enter a description of your situation in the What can we help you with? field, then click Let's talk.
- Select Start messaging or Get a call.
Be sure to review their support hours so you'll know when agents are available.
If there's any additional questions, I'm just a post away. Have a great day!