What do you mean by "it wants a line 1 total?" Are you referring to box 1 of the W-2 form? Are you trying to manually preparing the W-2 form? Are you using Intuit Online Payroll or QuickBooks Online Payroll?
Box 1 of shows the employee's gross pay. You can see that amount in the Payroll Details report. To learn more about preparing and print W-2 form, please see this article: Print W-2 forms.
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