Login for payroll mac

Hello there, @bsdwelle.

Let me share some information so you can start working with your payroll. There are different ways to identify the cause of this issue.

First, it is best to update to the latest release version of QuickBooks Desktop, so you always have the latest features and fixes.

Once done, check if you need additional help in reactivating your payroll subscription: Resolve a problem verifying your payroll subscription. 

You can also log in to your CAMPs account through a web browser to recover your account. You can use this article as your guide: What is CAMPs and how to use it.

Please know that I am always around if you need additional help. Have a good day!

Did you ever get a proper answer on this? Mine is doing the same thing.

Hello there, @JLREAD.

Let me step in and assist you on how to log in to your payroll for mac.

If you're launching your payroll via QuickBooks for Mac, you'll have to check your QuickBooks release version as what my colleague suggested. Keeping your QuickBooks updated prevents unexpected issues within the program.

However, if you're using Intuit Online Payroll, you can perform basic troubleshooting. This way, It will delete the outdated files on your browser that might cause a small problem in logging in your payroll.

Please open your Intuit Online Payroll through incognito or private browser. Here's how:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N
• Microsoft Edge: Ctrl + Shift + P

If you're able to log in, you'll have to go back to the main browser and clear the cache to delete the outdated files.

Please know that I'm always here in the Community to help. Take care, and have a great day.