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Join nowIt could be that your recorded taxes payments was on a different bank register, @ecmandelkern.
This can be the reason why your 940 tax payment is not showing in your account's register. We can check this out by following these steps below:
You can also check your bank register in your Chart of Accounts to trace where your tax payment is located. Here's how:
In addition, you can run Payroll Tax Payments report to view the tax payments you've made electronically or recorded manually in your online payroll account. Simply go to Reports and enter the report name on the Search field.
The Community always has your back, so please let me know if you have any questions.
(more from above) ... It's trying to be added from my bank feed, but that duplicates the expense in the tax liability account. It will also not let me match it from my bank feed.
I was able to follow two the three instructions from the community which did not result in success.
Thanks for trying those troubleshooting steps, @ecmandelkern.
If the transaction in your Bank Feed won't allow you to match to the transaction in the register, you can exclude it. This will remove it from the bank feeds, but leave the transaction in the register untouched. I also recommend getting in touch with our QuickBooks Online Support Team so that they can take a deeper look via screen share to see what may be causing the issue. Here's how to reach out:
Let me know if there's anything else at all I can help with, I'm here for you. Have a great day!
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