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SM DAmore
Level 2

Maine Paid Family Medical Leave calculating incorrectly

Hello,  Quickbooks is not withholding or accruing the correct amount for the Maine PFML program.  The rate should be .05% (1/2 of 1%) but QBs is calculating the amounts as .005%.  This is resulting in significant UNDERWITHHOLDING on the employee checks that will have to be made up on future check.

 

I confirmed that the employee rate is correct on the Payroll Item list.

 

Is anyone else having this problem?  Have you found a solution?

 

Thanks!

Solved
Best answer January 16, 2025

Best Answers
Jayson_E
QuickBooks Team

Maine Paid Family Medical Leave calculating incorrectly

Thank you for your continued engagement and detailed information, SM D'Amore. Allow me to walk you through the correct process for recording the Maine Paid Family Leave Program for your employees in QuickBooks Desktop (QBDT) Payroll.

 

The 0.5% rate in the Payroll Item List is correct and the default rate in QuickBooks Desktop for Maine PFML.

 

However, you must ensure the Employee Portion Rate is set to 0.5% for QuickBooks to calculate the Maine Paid Family Leave (MPFL) accurately in your employees' paycheck slips. This rate determines the correct withholding amount, directly affecting their net pay and compliance with state regulations.

 

Here's how to do it:

  1. Navigate to the Employees menu then click on the Employees menu and select Employee Center.
  2. Select the intended Employee, then double-click on the employee whose information you want to update to open their profile.
  3. Go to the Payroll Info tab and click the Taxes tab.
  4. Click the Other Tab, then under the Item Name drop-down, select the ME- Paid Fam Med Leave Emp.
  5. Enter the correct Emp. Portion Rate of 0.5% and click OK.

 

By following these steps, you will ensure that QuickBooks calculates the correct amount for the MPFL Program on your employees' paycheck slips.

 

Refer to this article for detailed information about the Maine Paid Family Leave Program: Learn about Maine's new Program Paid Family Leave program.

 

I'd also like to share some informative QuickBooks articles tailored to help you customize and generate reports that align with your specific business needs:

 

Count on the QuickBooks Community team as your ongoing support system for all withholding discrepancies in QBDT Payroll. Don't hesitate to leave a reply below, and we’re always ready to help.

View solution in original post

10 Comments 10
FishingForAnswers
Level 10

Maine Paid Family Medical Leave calculating incorrectly

@SM DAmore  Just to clarify, but can you provide some hard numbers here as an example?

 

Asking as .05% is definitely not half of 1%.

GlinetteC
Moderator

Maine Paid Family Medical Leave calculating incorrectly

Thank you for reaching out to us regarding the Maine PFML program withholding issue on QuickBooks Desktop (QBDT), SM DAmore.

 

I understand the issues you're experiencing with under-withholding due to the rate calculation error, and I'm here to help you sort this out.

 

Can you check how you entered the Maine PFML rate in QuickBooks? Was it as a decimal or a percentage? Please remember, if it's in percentage form, it should be divided by 100 to convert it to a decimal. Updating this in your payroll item can help ensure the tax is calculated correctly.

 

If you're looking to correct the paycheck right away, I can guide you through the process of making a liability adjustment. Here’s how we can proceed:

 

  1. Go to the Employees menu, then Payroll Taxes and Liabilities, and select Adjust Payroll Liabilities.
  2. Select which adjustment is for.
  3. Choose the employee.
  4. Complete the Taxes and Liabilities fields.
  5. Select Accounts Affected and then OK.

 

For detailed guidance on how to enter adjustments to payroll liabilities, please refer to this article: Adjust payroll liabilities in QuickBooks Desktop.

 

You can also explore this resource for more information about Maine Paid Family Leave Program.

 

Moreover, you can generate payroll reports to access valuable insights about employee wages, taxes, and deductions. This information is relevant for tax filing purposes.

 

I'm glad we could work through the steps to address the withholding discrepancies together, SM DAmore. Please don't hesitate to reach out if there's anything else I can assist you with. 

SM DAmore
Level 2

Maine Paid Family Medical Leave calculating incorrectly

Thanks Fishing.

 

I have attached how the PFML rates appear in the Payroll Item List.  The 0.5% seems to me to be 1/2 of 1% when you look at how Medicare is represented in the list.

 

Then, if you were to look at the paycheck clip (which I will send separately), you will see that Quickbooks is actually calculating at a rate of 0.05% (that is, they are adding a decimal place.)  

 

These rates are controlled by Quickbooks - there is no way for the user to change.  

SM DAmore
Level 2

Maine Paid Family Medical Leave calculating incorrectly

Fishing:  Attachment #2

SM DAmore
Level 2

Maine Paid Family Medical Leave calculating incorrectly

Hello Glinette - Quickbooks autofills the rate and I don't see that it can be changed by the user.  Please see my response to Fishingforanswers for more detail.

 

Thank you.

FishingForAnswers
Level 10

Maine Paid Family Medical Leave calculating incorrectly

@SM DAmore  Yikes. You're definitely correct; that's off by two orders of magnitude.

 

Unfortunately, there's nothing to do for the core issue until QB realizes what one of its pet programmers has done.

 

Fortunately-ish, you are able to overwrite the tax amounts in that window. It's far from ideal, having to multiply the gross by 0.005 by hand every time, but even hardcoded % taxes like Medicare and Social Security will allow the user to overwrite them. At least your paychecks will be correct.

 

Careful that QB doesn't keep trying to 'correct your mistake' after the adjustment, though.

 

I'm actually more curious about the fact that it appears to have been working prior to this paycheck. Going by the YTD totals, it looks like the prior paycheck of $320.00 gross did yield the appropriate $1.70 in 0.5% tax.

 

Maybe a payroll update between now and your last paycheck messed up the calculations for this tax.

FishingForAnswers
Level 10

Maine Paid Family Medical Leave calculating incorrectly

@SM DAmore  A pox on our inability to edit our own posts.

 

Meant to say the prior $340.00 gross, not $320.00 gross.

Jayson_E
QuickBooks Team

Maine Paid Family Medical Leave calculating incorrectly

Thank you for your continued engagement and detailed information, SM D'Amore. Allow me to walk you through the correct process for recording the Maine Paid Family Leave Program for your employees in QuickBooks Desktop (QBDT) Payroll.

 

The 0.5% rate in the Payroll Item List is correct and the default rate in QuickBooks Desktop for Maine PFML.

 

However, you must ensure the Employee Portion Rate is set to 0.5% for QuickBooks to calculate the Maine Paid Family Leave (MPFL) accurately in your employees' paycheck slips. This rate determines the correct withholding amount, directly affecting their net pay and compliance with state regulations.

 

Here's how to do it:

  1. Navigate to the Employees menu then click on the Employees menu and select Employee Center.
  2. Select the intended Employee, then double-click on the employee whose information you want to update to open their profile.
  3. Go to the Payroll Info tab and click the Taxes tab.
  4. Click the Other Tab, then under the Item Name drop-down, select the ME- Paid Fam Med Leave Emp.
  5. Enter the correct Emp. Portion Rate of 0.5% and click OK.

 

By following these steps, you will ensure that QuickBooks calculates the correct amount for the MPFL Program on your employees' paycheck slips.

 

Refer to this article for detailed information about the Maine Paid Family Leave Program: Learn about Maine's new Program Paid Family Leave program.

 

I'd also like to share some informative QuickBooks articles tailored to help you customize and generate reports that align with your specific business needs:

 

Count on the QuickBooks Community team as your ongoing support system for all withholding discrepancies in QBDT Payroll. Don't hesitate to leave a reply below, and we’re always ready to help.

SM DAmore
Level 2

Maine Paid Family Medical Leave calculating incorrectly

The prior with holding is correct.because I overrode the quickbooks calculated amount!

 

Thanks for your reply, Fishing, because it might confirms my suspicion that the fix is with the Quickbooks programmers....

SM DAmore
Level 2

Maine Paid Family Medical Leave calculating incorrectly

To summarize the solution: 

 

Even though the Payroll Item List shows the correct rate (0.5%) for "ME - Paid Fam Med Leave Emp." Quickbooks has AUTOFILLED the rate on each employees card 0.05% which is 1/10th of that.

 

For employers to rectify that they must go into each employee and correct the rate....

 

NOTE TO QUICKBOOKS:  This is clearly an error on the part of the QB programming and I am lucky that I have small clients with few employees.  I would hope that, in the future, the program would populate employee information with the default rate in the payroll item list.

 

 

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