Hi @dinora,
You can void the direct deposit paycheck before the offload schedule. The offload schedule is exactly at 5 PM Pacific Time two days before the paycheck date.
Let me guide you how:
- Go to Employees, then Edit/Void Paychecks.
- Change both Show paycheck dates from/through dates to the date of the check.
- Highlight the paycheck you want to void. Then, Void.
- Click Yes and Void when prompted.
- Mark the checkbox saying you agree to the terms and conditions of voiding the paychecks. Repeat the previous steps to include all checks that need to be voided.
- Close the Edit/Void Paycheck window.
- Go back to Employees menu, and then Send payroll Data.
- Hit Send.
Once done, recreate the paycheck and submit again through direct deposit. Here are some handy articles for your reference:
Should you have other questions or concerns, don't hesitate to reach out anytime. I'll be around to assist you. Thanks for coming in and be safe always.