Manual Payroll

Where do I find Calculate payroll manually (without a subscription to QuickBooks Payroll)?

It doesn't show up in the Help section. Are you hiding it for some reason? 

Where do I find: Calculate payroll manually (without a subscription to QuickBooks Payroll)?

It's not in the Help section. Are you hiding it for some reason?

I can guide you with that, @samko1.

To find the topic “Calculate payroll manually (without a subscription to QuickBooks Payroll)", in your QuickBooks Desktop (QBDT) software, you’ll want to click the QuickBooks Desktop Help F1 and look for the topic. 

Before doing so, ensure to follow the steps shared by colleague JanyRoseB above to successfully achieve this. 

You can also see this article to learn more about QuickBooks Desktop (QBDT) payroll: Get started with Payroll.

You’re always welcome to post in the Community if you have other questions about payroll in your QBDT software. We have customers and experts here you’re willing to share their knowledge and help other users. Have a wonderful day!

In Edit  -Preferences - Payroll & Employee - Company Preferences, the Entire top portion is greyed out so I can't toggle to "Full Payroll".  My computer is OFFLINE.  I am using QB Desktop 2021 in Canada.

Thanks

Hello KarenGolfs, 

Welcome to the Community! It's good to see that you've taken initiative and tried out the previously mentioned steps on your own. There are some functional differences between QuickBooks Desktop products in Canada and the United States that impact how to handle manual payroll. I'd be happy to shed some light on this for you. 

The steps listed earlier in the thread pertain to the USA version of QuickBooks Desktop, which is why following them within your program doesn't work. To enter payroll information into QuickBooks Desktop Canada without a payroll subscription, the calculations are completed outside of the program, and then entered into QuickBooks. There's a great in-product article with more details to guide you through this process. Here's how you can access this article:

• Select Help in the top menu and choose QuickBooks Desktop Help (or press F1 as a shortcut).
• Click the Help tab.
• Choose Search.
• Enter keywords such as "manual payroll" into the search bar and hit enter.
• Click the article Process payroll manually (without a subscription to QuickBooks Desktop Payroll).

I can see how having the ability to manually process payroll within the program would be of benefit to you. You can submit Feedback about this to our product development team so that they can take it into consideration for future product updates. To submit feedback within QuickBooks Desktop, select the Help menu, then select Send Feedback Online.

Please let me know if there are any other questions I can answer for you! 

When I go to help and click Help the help support nothing happens.

Hi @Lfinn,

I'll lend you a hand with your query about recording payroll manually in QuickBooks Desktop (QBDT).

As my peer @CaitlinOG stated above, you can either click on the Help menu, then select QuickBooks Help. Or you can press the F1 key to open the Help window directly.

You can then type in Process payroll manually in the search box. Refer to the screenshot below:

Click on the first article that you see, which has the steps you can do to record your payroll manually in QBDT. Take a look at this screenshot:

Let me know if you have other concerns about your QBDT company. I'll be sure to handle them for you. 

The quickbooks desktop help will not open

Hi there, klinscott.

Are getting a blank screen or page simply does not open? I'll share some of the troubleshooting steps that can resolve unexpected results when performing a task in QuickBoks Desktop. 

Let's start by making sure you have the latest maintenance release. Here's how:

1. Go to the Help menu and select Update QuickBooks.
2. Proceed to the Update Now tab.
3. Check the box for Reset Update, then click Get Updates. 
4. Restart your computer after getting a prompt that the update is complete.
5. Re-open QuickBooks and install the update when prompted.

Once done, go back to the Help menu and check if a new window will open up after clicking QuickBooks Desktop Help. 

Just in case you're still getting a blank screen, let's repair QuickBooks. This process fixes most of the most common program issues and bugs when working in QuickBooks. Let me share this article so you can follow through the steps: Repair your QuickBooks Desktop for Windows.

Let me know if you have follow-up questions. The Community is always here to help.