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Experienced Member

Memo field input from Create Paychecks screen doesn't copy to individual paychecks

When we use the Memo field on the main CREATE PAYCHECKS screen, it doesn't copy the input to individual checks.  Does anyone know what we need to do to get this working?

 

I highlighted the field on the screen shot below:

 

Thansk

Jeff-

 

payroll memo field.jpg

Solved
Best answer 05-28-2019

Accepted Solutions
QuickBooks Team

Re: Memo field input from Create Paychecks screen doesn't copy to individual paychecks

Hi JA10, 

 

I've checked our list of reported issues with regards to the Memo field not populating on each employees paycheck, and our engineers are continuing to work on solving this. 

 

I would recommend contacting our Phone Support Team so they can add your account to the list of affected users. They'll send out the next update on Monday. 

 

Thanks for your patience. 

3 Comments
QuickBooks Team

Re: Memo field input from Create Paychecks screen doesn't copy to individual paychecks

Good to see you here in the Community, JA10.

Let me help you go over to your paychecks and provide you with some information regarding copying the memo field in individual checks.

 

I appreciate the screenshot you've provided. Right now, there isn't a way to copy the input in the memo field to populate in the individual checks.

 

You'll need to go over each one manually to enter the input in the memo field.

 

 

You may find these articles helpful:

 

Keep me posted if you have any other concerns with running payroll in QuickBooks. Have a great rest of your day.

Experienced Member

Re: Memo field input from Create Paychecks screen doesn't copy to individual paychecks

Hi Rose,

thank you for the workaround.   Do you know when Intuit plans to fix it?  We had intuit online payroll for 12 years and this field was working just fine.     It stopped working earlier this year.  We have been waiting for several months now to get it fixed.      We use this field frequently.    As you suggested, we can go in and update each paycheck field individually but it is extremely time consuming and not very efficient.   

 

Any update if Intuit has any intentions or plans to enable this text input field again?

 

Thanks
Jeff- 

QuickBooks Team

Re: Memo field input from Create Paychecks screen doesn't copy to individual paychecks

Hi JA10, 

 

I've checked our list of reported issues with regards to the Memo field not populating on each employees paycheck, and our engineers are continuing to work on solving this. 

 

I would recommend contacting our Phone Support Team so they can add your account to the list of affected users. They'll send out the next update on Monday. 

 

Thanks for your patience.