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Digital Treasury
Level 2

MESSAGE CODE 2205

Problem Your payroll account has been suspended while the Intuit Risk Management team performs a security check on your account. Solution: Before we can process any more payroll transaction requests, you need to contact an Intuit Risk Management representative. Refer to the information provided on our support website:  [Message Code 2205]

How do I get this resolved. A simple answer. Considering my software is active and all fronts. Who makes these ideas, specifically as it pertains to I my business. If there is a question. 

2 Comments 2
SashaMC
Moderator

MESSAGE CODE 2205

Welcome to the QuickBooks Community, Digital Treasury. To get this resolved, you would need to contact one of our Intuit Risk Management representatives. In a secure environment, they have the tools to review your account and explain payroll account suspensions, security checks, and risk management. I encourage you to check out this article, including their contact number and chat support, to connect with them.

 

Please let me know how this goes. I will be here to answer any questions you may have. Until then, be safe and take care.

Digital Treasury
Level 2

MESSAGE CODE 2205

That chat idea didn't work. I can send you the whole email yet gave me an email address to write. Is there not any one who can assist I with 2021 Pro enhanced software. It seems the chat team is using 2020 or 2019 version. How can there be a hold on account for software never used surely if business is me writing for all to see who are you.

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