Migration Experiences: Intuit Online Payroll to QuickBooks Online Payroll

Your concern ends here, @jwilson88.

Migrating from Intuit Online Payroll (IOP) to QuickBooks Online Payroll (QBOP) is easy. You'll just want to make sure you have completed the IOP setup and are setting up an export to QBO. To know more about the process, you can check out this article: Setup export of IOP data to QuickBooks Online (QBO).

On the other hand, your idea of creating a new QBOP account is great if you want to keep your IOP account active by the end of January 2022. However, you'll need to start processing payroll to your new QBOP account by next year.

You might also want to learn more information on how to get started with QuickBooks Online Payroll. This article will provide you the detailed information: Get started with QuickBooks Online Payroll.

Please know that I'm just a reply away if you need any further assistance migrating from IOP to QBOP. Wishing you all the best, @jwilson88.

Mark -

1. Are you suggesting I should follow the instructions on the link you provided rather than using the "let's do it" link from Intuit Online Payroll?
2. The article that you linked to was last updated in April 2021. While reviewing posts in this community, at first glance some of the steps/processes seemed to have changed or didn't work.  Can you confirm that old article from April 2021 is the most up to date instructions one should follow.

Thanks for your help.

Hello, jwilson88. 

Thank you for getting back to us. The instructions on the link given above are still the same facing with QuickBooks. I suggest following the steps on the link for the setup exportation.   

On the other hand, you can contact our QuickBooks Support Team. They have the tools to check your account and help you with exporting your data. 

Here's how to contact them:

1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Choose the Assistant section.
4. Type your concern in the Type something field.
5. Click Talk to a human.
6. Tap I still need a human.
7. Press the Get help from a human.
8. You'll be routed into the How can we help? page. Then, select callback or how you want to contact them and fill in the information.

You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types. 

Let me know if there's anything else you need help with. Know that I'm always here to help you anytime. Take care and keep safe!

Ours has been an absolute disaster.  Have you been able to get any support?  We were trying to get ours done before year end.  We still don't have any communication about the migration or a link to do it.

Thanks for joining here in the thread, @rsind. I understand the urgency of this matter, let me help you with your query.

As long as you were able to follow the instructions in this article, you can proceed to export your Intuit Online Payroll data to QuickBooks Online Payroll. Otherwise, you will have to contact support so they can help you. This way, they can also dig deep and investigate on the issue that you are currently experiencing.

To contact support, these are the steps:

1. Open your QuickBooks account and then at the top right, click the Help icon.
2. Choose the Assistant section and then Type your concern in the Type something field.
3. Click Talk to a human.
4. Tap I still need a human.
5. Press the Get help from a human.
6. You'll be routed into the How can we help? page. Then, select callback or how you want to contact them and fill in the information.

 
You can browse this article to learn more about the different types of support we offer and its availability.

Let me know if you have additional concerns. I'll be here to lend a hand. Keep safe!

Mark - The links you provided are no longer active. It appears to be a problem with your Learning & Support Center.

Kurt - The link you provided are no longer active. It appears to be a problem with your Learning & Support Center. Can you look into it and provide an update. Thank you.

Mark - It appears the links you provided are now dead. Possibly there is a problem with your support website and learning center. Can you look into it and provide an update. Thank you.

Hi @jwilson88.

Thank you for letting us know the links provided were not working. We have been notified that some content is unavailable and our engineers are working on getting it restored as quickly as possible. 

Stay tuned! I'll update this thread as soon as I get any news.

Thanks so much!

Monica, where is the updated information? Waiting with bated breath.