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Thanks for giving us the details and let me provide you information about mileage tracking.
Currently, our engineers are investigating to find the cause to fix this issue. The case code is INV-41955, where customers are unable to track their mileage.
Please contact our Care Support Team to attach your account to the investigation. You'll be updated via email once they have fixed the issue.
In the meantime, you can manually track your milage by:
Please let me know if you need further help. I'll stay here to assist you. Take care!