Since this is your first payroll run, QuickBooks typically requires 1–2 business days to process the funds, which often pushes the actual deposit date past the scheduled date.
To help track the status, here are a few factors that might be influencing the timing:
- The 5:00 PM PT Cutoff: If payroll was submitted after this time or over a weekend, processing won’t start until the next business day.
- Banking Accuracy: Ensure the employee's routing and account numbers are correct, errors will cause a bank rejection, which can further delay the arrival of those funds.
By understanding these timelines and cutoff requirements, you can set the right expectations and ensure future deposits are scheduled accurately.
If you still haven’t received the funds after 24 hours, I recommend contacting a live support during their available hours for further assistance.
If you have any questions, please reply directly to this thread.