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blades-incorp
Level 1

My Acct is stating that I owe $7120. Why is this?

 
1 Comment 1
MJoy_D
Moderator

My Acct is stating that I owe $7120. Why is this?

Let me help you verify where this charge is coming from, @blades-incorp.

 

To check where this charge is coming from, I suggest reaching out to our Customer Support team. They can get into your account in a secure environment and verify why you've come up with $7120. 

 

You can reach our Customer Support for QuickBooks Online (QBO) by going to the Help icon at the top right of the account. Follow the steps below: 

  1. Go to the Help icon to connect to a live support agent. 
  2. Provide us some information about your concern.
  3. Click on the Talk to human button. 
  4. Select the Contact Us button and provide some details about this concern, then on the  Let's talk button. 
  5. You'll now be provided options on how to connect to our Customer Support. 

Here's the contact the QuickBooks Online Customer Support team article for more information.

 

Let me know if there's anything else that I can help with your account. I'm always here to help. Have a great rest of the day!

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