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My check register is only showing through 2/20. I need to get the current info through 2/28. How do I correct this? Thank you

 
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Moderator

My check register is only showing through 2/20. I need to get the current info through 2/28. How do I correct this? Thank you

Hi there, chamilton1965.

 

You'll want to manually update the connection in QuickBooks Online (QBO) to catch cleared transactions from your bank. You can go to the Banking page and click on the Update button. You’ll get a notification when the update finishes and QBO downloads new transactions.

 

If you're encountering any bank errors, you can check out this link to resolve this: What to do if bank transactions won’t download or there's a bank error.

 

Though, you can bring in bank transactions through a WebConnect file if the problem persists. For the detailed steps, check out this link: Manually upload transactions into QuickBooks Online.

 

I've added a link about assigning and categorizing downloaded transactions for additional reference.

 

We'll be here to lend a hand if you have any other concerns. Have a wonderful day.

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