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tdcwilson
Level 1

My Employee Earnings Summary suddenly added Medicare, Social Security, and state unemployment columns. How do I go back to correct reports?

Two weeks ago, I guess Desktop did an update. Now, I have several Medicare, Social Security, and state unemployment columns and reading different amounts and my payroll is incorrect.

 

4 Comments 4
MichelleBh
Moderator

My Employee Earnings Summary suddenly added Medicare, Social Security, and state unemployment columns. How do I go back to correct reports?

Hi there, @tdcwilson.

 

I'll share with you some information about your report and payroll amount in QuickBooks Desktop (QBDT). 

 

If your employees aren't tax-exempt, then the Medicare, Social Security, and state unemployment columns will show up in the Employee Earnings Summary Report.

 

To check the settings, please follow the steps below. 

 

  1. Go to the Employees tab, then choose Employee Center
  2. Double-click the name and select Payroll Info
  3. Pick the Taxes tab. 
  4. In the Filing status under Federal, review the status. 
  5. Change it if necessary. 

 

For more details, check out this link: Set up tax-exempt employees.

 

For your payroll amount incorrect, let's ensure that your Tax table is in the latest release too. This way, we can avoid any problems with your account. 

 

Once confirmed and the issue persists, here are a few possible reasons why the amount is incorrect. 

 

  • The Payroll item is set to calculate base on Net or Gross
  • The order of the payroll item is inaccurate
  • The item is set to calculate based on quantity, hours, or neither
  • The annual limit has been set or reached

 

Here's how to verify how an item is set to calculate:

 

  1. Select Lists then Payroll Item List.
  2. Right-click the deduction you want to verify and select Edit Payroll Item.
  3. Click Next until the Gross vs. Net screen.
  4. Check the selection is correct.

 

For payroll orders, if you want to add some additions and deductions in the computation, then add the payroll item after those items. This way, the calculation is accurate. 

 

For the last two bullets, please visit this article for the steps and more information: Payroll items on a paycheck are not calculating or are calculating incorrectly.

 

I've also attached pages to know more on how the payroll taxes are calculated, tax regulations, and other relevant topics. 

 

 

Feel free to leave a message below if you have additional questions about your payroll and reports. I'm glad to assist you further. Keep safe always. 

tdcwilson
Level 1

My Employee Earnings Summary suddenly added Medicare, Social Security, and state unemployment columns. How do I go back to correct reports?

I have extra columns that should not be there, F/W twice, Medicare 4 times, etc. Please see attachment. I am not sure why I have duplicated withholding columns. This just started two weeks ago. Until then, everything was fine. 

RCV
QuickBooks Team
QuickBooks Team

My Employee Earnings Summary suddenly added Medicare, Social Security, and state unemployment columns. How do I go back to correct reports?

Thanks for coming back, tdcwilson.

 

If you already performed the troubleshooting solutions provided by MichelleBh and the same thing happens, let's try opening another company file. This helps us check if you're having a problem with only one file and not the program itself. Let me show you how:

  1. In your QuickBooks, go to the File menu at the top left.
  2. Choose Close Company.
  3. In the No Company Open window, click the drop-down arrow in the Open a sample file icon.
  4. Choose a sample file and click on it.

 

Then, try opening the Payroll Summary report again. If it works,  there may be a damaged data on the company file you've been working with. We can run the Rebuild Data tool is built-in to fix any company file data issues. Just follow the steps and detail in the Fix data damage on your QuickBooks Desktop company file article. We can also repair your QuickBooks Desktop to fix any damaged components in the software. 

 

If the problem persists, I'd suggest contacting our Payroll Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.

 

Visit our QuickBooks Help Articles page for more insight s about managing your business in your software.

 

Feel free to update us after contacting our support or performing the solutions, as I want to ensure this is resolved for you. Just reply to this post and I'll get back to you. You have a good one. 

BigRedConsulting
Community Champion

My Employee Earnings Summary suddenly added Medicare, Social Security, and state unemployment columns. How do I go back to correct reports?

It's normal for the report to include all the items included on paychecks. It has always had medicare and social security and unemployment columns on it when those items are in use, which is almost always.

 

How does this (normal) behavior make your payroll incorrect?

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