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Join nowTwo weeks ago, I guess Desktop did an update. Now, I have several Medicare, Social Security, and state unemployment columns and reading different amounts and my payroll is incorrect.
Hi there, @tdcwilson.
I'll share with you some information about your report and payroll amount in QuickBooks Desktop (QBDT).
If your employees aren't tax-exempt, then the Medicare, Social Security, and state unemployment columns will show up in the Employee Earnings Summary Report.
To check the settings, please follow the steps below.
For more details, check out this link: Set up tax-exempt employees.
For your payroll amount incorrect, let's ensure that your Tax table is in the latest release too. This way, we can avoid any problems with your account.
Once confirmed and the issue persists, here are a few possible reasons why the amount is incorrect.
Here's how to verify how an item is set to calculate:
For payroll orders, if you want to add some additions and deductions in the computation, then add the payroll item after those items. This way, the calculation is accurate.
For the last two bullets, please visit this article for the steps and more information: Payroll items on a paycheck are not calculating or are calculating incorrectly.
I've also attached pages to know more on how the payroll taxes are calculated, tax regulations, and other relevant topics.
Feel free to leave a message below if you have additional questions about your payroll and reports. I'm glad to assist you further. Keep safe always.
I have extra columns that should not be there, F/W twice, Medicare 4 times, etc. Please see attachment. I am not sure why I have duplicated withholding columns. This just started two weeks ago. Until then, everything was fine.
Thanks for coming back, tdcwilson.
If you already performed the troubleshooting solutions provided by MichelleBh and the same thing happens, let's try opening another company file. This helps us check if you're having a problem with only one file and not the program itself. Let me show you how:
Then, try opening the Payroll Summary report again. If it works, there may be a damaged data on the company file you've been working with. We can run the Rebuild Data tool is built-in to fix any company file data issues. Just follow the steps and detail in the Fix data damage on your QuickBooks Desktop company file article. We can also repair your QuickBooks Desktop to fix any damaged components in the software.
If the problem persists, I'd suggest contacting our Payroll Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.
Visit our QuickBooks Help Articles page for more insight s about managing your business in your software.
Feel free to update us after contacting our support or performing the solutions, as I want to ensure this is resolved for you. Just reply to this post and I'll get back to you. You have a good one.
It's normal for the report to include all the items included on paychecks. It has always had medicare and social security and unemployment columns on it when those items are in use, which is almost always.
How does this (normal) behavior make your payroll incorrect?
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