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melissa106
Level 1

My mileage track has stopped working

The last time my tracker worked was April 14
1 Comment 1
Catherine_B
QuickBooks Team

My mileage track has stopped working

I can help you get back tracking your trips, melissa106.

 

You can adjust your Android or iPhone device and your app settings so your trips are tracked accurately. First , ensure that the general location settings on your device allows QuickBooks Self-Employed app to run in the background. Also, your device tracks accurately by turning off the Wi-Fi setting before your trip. You can turn it on after the trip. 

 

After ensuring these steps and you still getting the same thing, you can check out this link: Fix mileage tracking issues in QuickBooks Self-Employed for Android.

 

Keep me posted on how this works. I'll be around the corner to help. 

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