A possible cache or browser issue might have prevented you from seeing the trips that you saved in QuickBook Online, nichaines.
I'll share some steps with you on how to resolve common browser issues when working in the program.
You can start by either logging in to QBO using an incognito browsing session or delete your browsing history. Just use these keyboard shortcuts to open a private or incognito browsing session:
- Ctrl + Shift + N for Google Chrome
- Ctrl + Shift + P for Firefox
- Control + Option +P if you're using Safari
Once done, log back in and go back to the Mileage menu. Then, check if you can see the trips again.
You can also use this article on how to delete cache and other temporary internet files: Clear Cache And Cookies To Fix Issues When Using QuickBooks Online.
Let me share additional guide articles about mileage tracking for more details:
Please add a reply below if you have follow-up questions. We're always here to help.
