Limited time. 50% OFF QuickBooks for 3 months.

Buy now & save
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
whitleyhomes
Level 1

my navigation menu is mostly gone. just "payroll", "reports", and "taxes" Any ideas?

 
1 Comment 1
ClaireSamanthaS
QuickBooks Team

my navigation menu is mostly gone. just "payroll", "reports", and "taxes" Any ideas?

I can share some insights on how you can view and customize your menu section, whitleyhomes. Let me also provide troubleshooting steps to resolve your query.

 

To start, let's ensure that your navigation menu is visible by clicking on it. If it doesn't appear, click the pencil icon next to the menu section. This will allow you to verify whether your desired navigation menu is selected to be displayed on your screen.

chrome-capture-2025-4-3 (1).gif

If you're still unable to see your navigation menu on the dashboard, we can access your account in a private/incognito window. Many web-based application issues are caused by outdated software, accumulated cache and cookies, incompatible extensions, or incorrect settings.

 

For quick access to a private/incognito window, use these shortcut keys:

 

  • Mozilla Firefox: CTRL + Shift + P
  • Microsoft Edge: CTRL + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Safari: Command + Shift + N

 

Once you've completed the troubleshooting steps, navigate to your dashboard to check if the missing menus have been restored. And if everything is functioning correctly, clear your cache to ensure the system starts fresh. If the issue persists, try accessing the dashboard using a different supported browser.

 

Additionally, you can check out these articles to learn how to print multiple sales forms and personalize them:

 

 

Furthermore, please check out our QuickBooks Live Expert Assisted team if you need further help identifying the report you can generate depending on your business needs. They can also assist you in understanding how each of them works and the data it contains.

 

As always, we are committed to offering assistance if have any inquiries or questions about navigating or any QuickBooks related. You can save this thread or circle us back by clicking the Reply button below, and I will assist promptly.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us