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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll
Fluorsigns3601
New Member

My payroll checks are not printing. for the past 2 weeks I set up payroll, run it & go to print the checks & it only spins & gives me a blank page. Anyone else w/this?

 
Solved
Best answer 3 weeks ago

Best Answers
ArielI
QuickBooks Team

My payroll checks are not printing. for the past 2 weeks I set up payroll, run it & go to print the checks & it only spins & gives me a blank page. Anyone else w/this?

Thank you for bringing this to our attention, Fluorsigns3601.

 

Let's get your paycheck printing back on track so you can have a smooth payroll process.

 

Having a blank screen or a spinning icon when printing payroll checks is usually due to outdated browser data or pop-up blockers. To check this, we can log in to QuickBooks and print the paychecks in an Incognito or Private browser window to see if this is caused by outdated data.

 

Shortcut keys for incognito or private browsing:

 

  • Google Chrome: Press Ctrl + Shift + N
  • Mozilla Firefox: Press Ctrl + Shift + P
  • Microsoft Edge: Press Ctrl + Shift + N
  • Safari: Press Command + Shift + N

 

If the behavior continues, check your pop-up blocker settings and allow exceptions for qbo.intuit.com. Follow this link for detailed steps: Why doesn't anything happen when I select a button or link?

 

Please let us know how the instructions work for you, or if you have any questions throughout the process.

View solution in original post

2 Comments 2
ArielI
QuickBooks Team

My payroll checks are not printing. for the past 2 weeks I set up payroll, run it & go to print the checks & it only spins & gives me a blank page. Anyone else w/this?

Thank you for bringing this to our attention, Fluorsigns3601.

 

Let's get your paycheck printing back on track so you can have a smooth payroll process.

 

Having a blank screen or a spinning icon when printing payroll checks is usually due to outdated browser data or pop-up blockers. To check this, we can log in to QuickBooks and print the paychecks in an Incognito or Private browser window to see if this is caused by outdated data.

 

Shortcut keys for incognito or private browsing:

 

  • Google Chrome: Press Ctrl + Shift + N
  • Mozilla Firefox: Press Ctrl + Shift + P
  • Microsoft Edge: Press Ctrl + Shift + N
  • Safari: Press Command + Shift + N

 

If the behavior continues, check your pop-up blocker settings and allow exceptions for qbo.intuit.com. Follow this link for detailed steps: Why doesn't anything happen when I select a button or link?

 

Please let us know how the instructions work for you, or if you have any questions throughout the process.

ArielI
QuickBooks Team

My payroll checks are not printing. for the past 2 weeks I set up payroll, run it & go to print the checks & it only spins & gives me a blank page. Anyone else w/this?

Hi there, @Fluorsigns3601.

 

Just checking in to see if the solution we shared worked for you.

 

Did it fix the issue, or are you still having trouble?

 

Happy to help if you need any more assistance.

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