Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Cyndi801
Level 1

My payroll checks don't print correctly in QBO.

I can NOT get my payroll checks to print correctly.  I have QB approved checks. Every single other check I print is correct, but not the payroll checks. The name is printed over part of the "Pay to the Order of" portion and the amount is way too far away from the dollar sign. I have picked every single choice offered in the alignment settings, but every single choice I make is incorrect. How can I fix this?

2 Comments 2
EmanE17
QuickBooks Team

My payroll checks don't print correctly in QBO.

Hello there, Cyndi801.

 

I appreciate the steps you've taken to align your payroll checks. The alignment of payroll checks during printing depends on how you configure your printing setup, as there are several factors to consider.

 

Let's identify those factors to ensure that your payroll check printing preferences are correctly set up.

 

Here's how:

 

  1. Go to the Gear icon, then select Payroll Settings.
  2. Hover over the Printing section, then click Edit.
  3. If the default printing preference is set to Pay subs only, select Paychecks and pay stubs on QuickBooks-compatible check paper.


     
  4. Choose either Paycheck and 1 pay stub or Print paycheck and 2 pay stubs.
  5. Select Align my printer, then click Print alignment sheet to print a sample check.
  6. Follow the instructions, then close the window.
  7. Then follow the alignment instructions and enter the letter and number that fit best.
  8. Once done, select Save, then Done.

 

To know more about the tips on how to adjust the alignment, you can check out this article: Fix print alignment for preprinted checks in QuickBooks Online Payroll.

 

After that, ensure you have the latest version of Adobe Acrobat Reader installed. Also, you can check the other troubleshooting steps for browser and software issues for printing checks.

Moreover, if you want to upgrade your payroll system, consider QuickBooks Payroll's offers, which include sophisticated functionalities such as time tracking and quicker direct deposits, that can significantly improve your business efficiency.

 

Our doors are always open to help you again if you need further assistance printing paychecks in QuickBooks. We'd be glad to help you out.

EmanE17
QuickBooks Team

My payroll checks don't print correctly in QBO.

Hi there, Cyndi801.

 

I wanted to follow up on your concern and see if the solution I provided has resolved your issue. Please let us know if everything is now working as expected or if you have any questions.

 

We’re happy to assist you further. Looking forward to hearing from you.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us