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My payroll run did not pick up an SDU poayment Please call me to helkp me with this Pam Kelly {Removed by Moderator} salco better energy Inc Thankyoy

 
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QuickBooks Team

My payroll run did not pick up an SDU poayment Please call me to helkp me with this Pam Kelly {Removed by Moderator} salco better energy Inc Thankyoy

I can help you with your payroll concern, Pam Kelly.

 

I've learned that SDU is a wage garnishment. I'll share a few reasons why it won't calculate:

  • Order of payroll items
  • Payroll item setup
  • The annual limit has been set or reached

To fix this, I'll share the article about payroll items on a paycheck are not calculating or are calculating incorrectly. It will provide you the steps on how to resolve it depending on the scenario. 

 

Although, if you still want to get in touch with our payroll support, we're unable to call you. I'll provide a different way on how to reach out to us:

  1. Click Help inside QuickBooks. 
  2. Go to QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter "SDU not calculating" in the description field, then click Continue.
  5. Select Message an Agent

 We're open 24/7 to help you. Feel free to visit us anytime. 

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