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vuduong
Level 1

My payroll subscription is active with valid payroll key yet a message keeps reminding me to renew my subcription. This is extremely annoying. How do I fix this?

 
4 Comments
MaryJoyD
QuickBooks Team

My payroll subscription is active with valid payroll key yet a message keeps reminding me to renew my subcription. This is extremely annoying. How do I fix this?

I'm here to help you remove this payroll alert, @vuduong.

 

First, let's update QuickBooks to the latest release. Then, try to run a payroll update to refresh the payroll settings. 

 

Here's how: 

  1. Go to the Employees menu and click Get Payroll Update
  2. Toggle the Download Entire Update option. 
  3. Select Download Latest Update to start the update. 

Check this latest payroll update article for more details. I've also added this article for additional reference about renewing your subscription.

 

I'm always here if you need further help in removing this payroll alert. Have a wonderful day!

vuduong
Level 1

My payroll subscription is active with valid payroll key yet a message keeps reminding me to renew my subcription. This is extremely annoying. How do I fix this?

It wasn't it. It still there after I updated everything. 

AileneA
QuickBooks Team

My payroll subscription is active with valid payroll key yet a message keeps reminding me to renew my subcription. This is extremely annoying. How do I fix this?

Hi there, @vuduong

 

We need to reactivate your service key by entering them in your software. This revamp your payroll subscription and makes your payroll service active in QuickBooks. 

 

Let me show you how: 

 

  1. Go to Employees, choose My payroll Service. Then Tap Manage Service Key
  2. In the QuickBooks Service Keys window, click Edit and enter your service key
  3. Press Next
  4. Click Finish and hit OK

 

  

 

 

For more information about activating your payroll service key, you can refer to this article: Activate QuickBooks Desktop payroll services

  

Then, update your payroll tax table to ensure payroll taxes will calculate accurately on your paycheck.

 

For guideline about managing your QuickBooks Desktop subscriptions and services, check out this article: Manage your QuickBooks Desktop subscriptions and services

 

Please let me know how it go, I want to ensure you'll be able to reactivate you payroll. Have a great day!

Serenity Vessel Inc
Level 1

My payroll subscription is active with valid payroll key yet a message keeps reminding me to renew my subcription. This is extremely annoying. How do I fix this?

This is more trouble than I thought.

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