Once done, process your payroll again. If you're getting the same result, I'd recommend reaching out to our Payroll Support Team. Before doing so, please check out our support hours here: Support hours and types
Here are the steps:
Click Help located at the top.
Choose QuickBooks Desktop Help.
Enter a brief description of your issue and click Continue.
You can choose Message an Agent or Talk to a Specialist.
Please keep me posted on how the call went. I'll be around to help you some more. Thanks.