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Join nowLet's make sure that the update is successful so you can pay your employees, thintz67.
Can you also tell us what happens every time you download a payroll update? Let's follow a couple of steps that can resolve errors when updating tax tables.
Start by making sure that your QuickBooks is on the latest maintenance release. It's one way of making sure that any payroll updates are successful and applied in your company file. Follow the steps here on how to do it: Update QuickBooks Desktop to the latest release.
Once done, you also need to make sure that Internet Explorer is set as the default browser. Open this article for more details: Set Internet Explorer to be your default browser.
Then, download the payroll update again to check if that's successful. Let me also share a couple more articles in case one of these is the error that you're getting:
Please keep me posted how it goes by adding a reply. The QuickBooks Team is always here to make sure we get everything good to go.
Please call me (***) ***-**** as I need someone to walk me through this update!!
I need live support! please call (***) ***-****
Did you get this resolved?? I am having the same problem.
Hey there, cbp515.
Thanks for dropping by the Community, if you've followed the steps provided by my colleague above and still are experiencing issues, I would highly recommend reaching out to our support team for assistance, to reach them, follow these steps:
Open your QuickBooks Desktop to connect with us.
Chat with us online
Select your product and fill out the form to chat with an expert.
If you have any other questions, in the meantime, feel free to post here night or day. Thank you for your time and have a nice Monday evening.
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