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vsaconstruction
Level 1

My QB does not work, it running very slow. I can not process my payroll , i need help.

 
2 Comments 2
Fiat Lux - ASIA
Level 15

My QB does not work, it running very slow. I can not process my payroll , i need help.

There are many factors on your performance issue. How big is your file size?

Try create a dummy file and open a sample file for your comparison.

MaryLurleenM
Moderator

My QB does not work, it running very slow. I can not process my payroll , i need help.

Hello there, vsaconstruction,

 

We've received a report about this. Our product engineers has opened an investigation to resolve the error.

 

For now, I recommend contacting our Payroll support. We'll be the one to run your payroll for you.

 

Here's how:

  1. Open your QuickBooks Account.
  2. Go to the Help menu, then click QuickBooks Desktop Help or press F1 on your keyboard.
  3. Click the Contact us button.

Thank you for your patience and understanding.

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