cancel
Showing results for 
Search instead for 
Did you mean: 
mqclifford
Level 1

My recent payroll tax center forms are showing blank. What should I do?

quarterly 941 and MO MODES 4-7 are blank. They are suppose to be filled in and filed electronically. What do you think is happening?
1 Comment 1
Rasa-LilaM
QuickBooks Team

My recent payroll tax center forms are showing blank. What should I do?

Thanks for reaching out to the Community about your concern, mqclifford.


We’ll run a few troubleshooting steps to get the data on your payroll tax forms to show up.


The information on your 941 and MO MODES 4-7 forms are pulled from the paychecks created In QuickBooks Online (QBO). If you’re unable to run payroll, the data will not populate in the mentioned tax forms.


Otherwise, open QBO using private or incognito mode. Then pull up the payroll tax forms from there. This doesn't use the existing cache files, which makes it a good place to test if there's an issue with the browser.

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If this works via private browsing, shift back to your regular browser to clear the cache. You should periodically perform this process to increase the overall performance of QBO and other websites.


If none of these suggestions work, use a supported browser. This is to check if the issue is caused by the one you’re currently using.


Once done, you can now electronically submit your 941 and MO MODES 4-7 forms. Here’s an article that will guide you on how to do this in QBO: Pay and file payroll taxes online.


For additional resources, these links provide information on how the payroll service populates the lines on your 941 form. From there, you’ll also find details on tax forms, withholdings, unemployment and other tax, e-file, and pay information to name a few.

 

 

Feel free to leave a comment below if you have any clarifications about processing payroll tax forms. I’m always ready to answer them for you. Have a good one.  

 

Need to get in touch?

Contact us