Let's make sure to fix the overpayment issue you're experiencing, pennywise77.
Generally, the negative amount will show on the tax liability report once you make an overpayment. For any discrepancies with your payroll, you can always contact our support team so they can double-check what's causing the issue. They have the tools to pull up your account in a secure environment. I've provided you the steps on how to reach them:
- Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
- When asked by the bot, enter your concern.
- Select I still need a human, then proceed with Contact us or Get help from a human.
- Choose either Chat or Callback.
However, if your concern is beyond our scope of support, that's is when we advise you to contact IRS. For more information, please check this article for reference: What To Do If You Receive A Tax Notice. I've also included this article in case you'll want to get some of the data you need: Run Payroll Reports.
Let me know if you have further questions about payroll taxes. We're always here to help you.
