Let me provide you the possibilities why you were unable to see the time for employees. It could be you're using two companies that have the same name, or you're pulling up a type of report which shows another detail.
To check the report that enables you to see employees' time, you can pull up these reports:
Time by Job Summary
Time by Job Detail
Time by Name
Time by Item
Let me show you how:
Go to Reports.
Select Jobs, Time & Mileage.
Choose which report you can use.
Just in case you want to customize specific reports, you can refer to these articles: