Showing results for 
Search instead for 
Did you mean: 
Level 1

need to change state

for some reason the state is in CA and when I correct it it says I can't!

1 Comment
QuickBooks Team

need to change state

Hi there, Azerath.


The first business address entered during set up is the default primary work location. Changing the information on your end is unavailable. Though, you can an add additional work location by following these steps:

  1. Click the Gear icon located in the upper right-hand corner.
  2. Under Your Company, click Payroll Settings.
  3. Click Work Locations under Company and Account.
  4. Click the Add a Work Location link.
  5. Enter the work location address, and then click Save.

Then, contact one of our Phone Support Specialists to make it the primary address.


Here's how to get our contact information:


Feel free to reach out to us if you have any additional questions or concerns. Thanks.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up